The Times has reported on the unintended consequences of algorithms. Unsurprisingly, we have been cautious about introducing algorithms into our products. However, over the last year, we've introduced algorithms in the heart of the product, and in the heart of the customer journey. This talk describes how we have approached building a responsible and impactful applied machine learning program at the Times.
Nick Rockwell is the Chief Technology Officer at The New York Times. Previously he was Chief Technology Officer of Conde Nast, and Digital CTO at MTV Networks. Throughout his career Nick has worked at the intersection of media and the Internet, building digital products at scale.
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