Maria Crosas is a data journalist and expert on conversational interfaces. She is responsible for exploring new conversational A.I. technologies for 80+ Nestlé global markets. To do so, she has been working directly with senior business stakeholders to design, develop and launch multiple consumer focused chatbots on the Nespresso, Nescafé Dolce Gusto, Maggi and Nestlé Infant Nutrition brands platforms. She is also the author of the Dinfografia blog, where she posts around data, chatbots and digital innovation.